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Course Duration: 3 sessions
Session 1: Introduction to Palliative Care & Physical Comfort
Duration: 1.5 hours
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Welcome and Course Overview
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Introduction to palliative care
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Role of PSWs in palliative care teams
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Understanding Palliative Care
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Definition and principles
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Differences between palliative and curative care
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Physical Symptoms in Palliative Care
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Common symptoms (pain, fatigue, breathlessness, nausea)
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Comfort measures and symptom management strategies
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Practical Skills
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Safe patient handling and positioning
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Personal hygiene and skin care for comfort
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Q&A and Reflection
Session 2: Assessment Skills, SBAR, Compassionate Communication
Duration: 1.5 hours
Strengthen clinical assessment skills to identify and report changes in resident condition
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Enhance observation and documentation techniques for early detection of health concerns
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Reinforce the link between accurate assessments and timely care interventions
·Apply the SBAR framework for clear, structured, and effective communication among care teams
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Practice using SBAR in real-world scenarios to improve team coordination
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Promote consistent and professional communication during shift reports and escalations
Develop compassionate communication techniques to support resident-centered and culturally sensitive care
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Use empathy and emotional intelligence to navigate difficult conversations
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Foster trust and rapport with residents, families, and colleagues through respectful dialogue
Session 3: Emotional Support, Communication & Self-Care
Duration: 1.5 hours
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Effective Communication in Palliative Care
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Active listening and empathy
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Supporting families and clients through difficult conversations
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Emotional and Spiritual Needs
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Recognizing grief, anxiety, and depression
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Providing compassionate emotional and spiritual support
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Self-Care for PSWs
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Managing stress and compassion fatigue
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Maintaining professional boundaries
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Case Scenarios and Role Play
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Applying learned skills in real-life situations
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Course Wrap-Up and Feedback
Compassionate Palliative Care for PSWs
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